Frequently Asked Questions (FAQ)

Last updated: October 08, 2025

1. What is the return policy?

We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. To start a return, please contact us at support@yasarr.com.

2. Are any purchases final sale?

Yes. Items marked as Final Sale, clearance, or custom-made products are not eligible for return or exchange.

3. When will I get my order?

All orders are processed within 1–3 business days and typically delivered within 7–15 business days, depending on your location. Tracking details will be sent via email once your order ships.

4. Where are your products manufactured?

Our products are made by ethical manufacturers and local artisans who share our commitment to sustainability, fair trade, and quality craftsmanship.

5. How much does shipping cost?

We offer free standard shipping on all orders over $50 USD. For smaller orders, a minimal shipping fee applies based on your delivery location.

6. Do you ship internationally?

Yes, Yasarr proudly offers worldwide shipping. Please note that delivery times may vary based on your country and local customs processes.

7. What payment methods do you accept?

We accept all major payment methods — including Visa, MasterCard, PayPal, and secure Shopify Payments. All transactions are encrypted and 100% secure.

8. Are Yasarr products eco-certified?

Yes! We source eco-certified materials and use sustainable packaging to ensure our products are safe for you and kind to the planet.

9. Can I cancel or change my order?

If your order hasn’t been shipped yet, you can email us at support@yasarr.com to modify or cancel it. Once shipped, changes can no longer be made.

10. How can I contact customer support?

Our friendly support team is available 24/7 via email. Please reach out anytime at:
📧 support@yasarr.com

11. Do you offer discounts or promotions?

Yes! We occasionally run exclusive promotions and eco-living discounts. Subscribe to our newsletter or follow us on social media to stay updated.

12. How can I stay updated with new arrivals?

Join our newsletter for exclusive updates, eco-friendly tips, and new product launches 🌿
Simply scroll to the footer of our website and subscribe with your email.